5 Year Extended Warranty Offer
Purchase enhanced protection from manufacturing & component failure
At Digitimer, we take great pride in the quality of the instruments we produce and as a medical device manufacturer, operating within a quality system certified to ISO 13485, we have rigorous design, manufacturing and test processes aimed at delivering zero manufacturing or component related failures.
However, we also accept that in complex devices manufactured from hundreds of parts, including electrical components sourced from a range of suppliers, there is always going to be a small chance of a fault arising during the lifetime of the product.
As you would expect, all our products include a standard one year manufacturer’s warranty, but in addition to this, we also give you the opportunity to register for an enhanced 2 year warranty. This extra warranty is awarded when a purchase is registered with us within 28 days of delivery.
This 2 year warranty is completely FREE of charge and gives our customers peace of mind for a period of 2 years following purchase.
Introducing our new Five Year Extended Warranty offer
For customers who would prefer extra protection, our complimentary two year warranty is now backed by the option to extend for a further three years. For a small payment equivalent to the cost of a single out-of-warranty repair, we can extend the warranty of your product(s) to five years from the date of delivery.
Warranty extensions may be purchased at the same time as the product purchase or at any time prior to the expiry of our standard one or two year warranty. Just contact us or for details.
Please note that this offer is not available after the free one or two year warranty has expired and only applies to faults that are the result of a manufacturing defect or electronic component failure. It does not cover wear and tear or damage from incorrect use/handling. Please refer to our full warranty policy for details.