Sales and Delivery


Displayed Pricing

Prices displayed on the Digitimer website are our manufacturer’s UK Net List price in GBP.  This pricing excludes VAT and shipping and is provided as a guide for our global customers.  International pricing will vary according to how Digitimer Ltd. is represented and supported in your country and will be influenced by exchange rate variability/fees, local taxes (e.g. VAT), international importation costs, shipping and packing.

Requesting a Quote

Items which are not available for online purchase feature a blue “Add to Quote” button. Quote requests are actioned by Digitimer Ltd. or forwarded to the appropriate local office/regional representative.

Online Purchasing

Certain products may be purchased directly from our website, with availability indicated by the red “Add to Basket” button.  Online purchases are processed by and shipped from Digitimer Limited in the UK.

All prices are subject to alteration without prior notification and do not include local taxes (e.g. VAT), import charges, carriage and packing.

Purchasing Arrangements

Digitimer can provide quotations or proforma invoices in GB Pounds, US Dollars or Euros. Purchase requests should be faxed or mailed. We can accept telephone orders, however, we require a hard copy confirmation (faxed, mailed or Emailed) of ALL purchase orders placed by telephone. This confirmation should:

  • Be made on an official purchase order form (if at all possible).
  • Include both billing (invoicing) & shipping (delivery) addresses.
  • Indicate the end user’s name and contact details whenever possible.
  • Provide the VAT registration number for institutions/companies within the European Union.

All prices are subject to alteration without prior notification and do not include local taxes (e.g. VAT), import charges, carriage or packing.

Credit Card Payment

Digitimer now accepts Visa and MasterCard GBP payment. If you want to pay by credit card, please request a pro-forma invoice for the items you require. We will then send you the pro-forma in PDF format which will have an embedded hyperlink to the SagePay payment portal, allowing you to pay securely online. All credit card transactions will be charged in GB Pounds Sterling and will only be actioned once items are in stock and ready for despatch. Purchases from institutions outside the UK, but within the EU should include their VAT number to ensure that VAT is not charged.

VAT Exemption

Purchase orders from UK institutions receiving VAT exemption, should include a copy of an appropriate VAT exemption certificate. Purchases from other countries within the EU should include their intra-community VAT number to ensure that UK VAT is not charged.

Shipping

Digitimer uses Royal Mail or DPD for deliveries within the UK. For all other destinations, our chosen carriers are Fedex, DHL and TNT.