Privacy Policy

GDPR Principles

The following principles are complied with when processing personal data:

  • Data is processed fairly and lawfully.
  • Data is processed only for specified and lawful purposes.
  • Processed data is adequate, relevant and not excessive.
  • Processed data is accurate and, where necessary, kept up to date.
  • Data is not kept longer than necessary.
  • Data is processed in accordance with an individual’s consent and rights.
  • Data is kept secure.
  • Data is not transferred to countries outside of the European Economic Area (EEA) without adequate protection.

Dispute Resolution

Any disputes relating to the privacy policy should be directed to [email protected]

Data Collection

For each visitor to our web pages, our web server does NOT recognize any information regarding their domain or e-mail address.

Our use of Cookies

Cookies are a technology that allows us to provide you with tailored information via our website. A cookie is a small data file that our website can send to your browser, which may then save it on your computer system. You can easily set your web browser to notify you when you are sent a cookie, giving you the opportunity to decide whether to decline or accept it, either permanently or on each occasion one is sent.

The Digitimer website also employs Google Analytics to anonymously measure use of our website so that we can improve the browsing experience of our visitors. In order to comply with the EU Privacy and Electronic Communications (EC Directive) Regulations 2003, we now alert all new visitors to our site that we make use of such cookies, assuming implied consent if you continue to use the website. If you would rather not accept cookies from Google Analytics, you can stop using the Digitimer website or Google Analytics cookies can can be removed through your web browser privacy settings.

We believe our current usage of cookies meets the requirements of the new UK/EU regulations. For further details or questions please visit the ICO website or contact us.

E-mail Addresses

If you provide us with your E-mail address we will use it to communicate with you in relation to your specific customer enquiries. We also use E-mail to infrequently inform you of product updates/enhancements and important safety announcements, via an E-mail newsletter. We do not provide your E-mail address to any other organization for the purposes of sharing it, however, our E-mail newsletters are handled by MailChimp, a US-based E-marketing company and as a result our contact data is stored by Mailchimp for our exclusive use.

Mailchimp are registered and comply with the EU Safe Harbor framework in relation to their collection, use and retention of data from the EU. They are also notified with the UK information commissioners office as “data controllers” (registration number Z1907965), although this is not in respect of our distribution lists, where they are considered “data processors”. They have a rigorous security policy which you can read more about in their privacy policy and terms and conditions.

Any E-mail communications from us via Mailchimp provide the recipient with links to opt-out of future E-marketing. If you do not wish to receive any E-mail from us in the future, please let us know by contacting us.

Postal Addresses

If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting us. Please provide us with your exact name and address and we will be sure your name is removed from the list.

Ad Servers

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Changes to this Policy

If our information practices change at some time in the future we will post the policy changes on our Web site to notify you and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us.

Provision of Information held by Digitimer

Upon request and adequate proof of identity, we can provide site visitors with access to all information that we maintain about them. Customers can access this information by writing to us at the above postal address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Customers can have this information corrected by contacting us.

Security of Information

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us to discuss this further.